Empower your workforce to thrive in the digital workplace

The acceleration of digital transformation due to the pandemic has brought both the digital skills and the digital well-being of the workforce sharply into focus for organisations.

Improving the digital skills of the workforce is fundamental to enabling both productivity and well-being in the digital workplace.

Digital Work Research helps organisations understand and assess workforce digital skills and supports them in enabling staff to stay well while working digitally. Rigorous research and in-depth analysis provide the evidence and practical advice to foster change.

Commissioned research & writing

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Digital work consulting services

Digital skills frameworks & assessment

Managing & commissioning research

Keynote digital skills/well-being talks

Workplace mindfulness teaching

About

Director, Elizabeth Marsh has worked in the digital workplace industry for over 20 years and is a strong advocate for digital skills and well-being at work. She has a wealth of experience working with a variety of private and public sector organisations on diverse projects.

DWR works with a number of trusted partners to deliver a range of research and consulting briefs relating to improving the ways that organisations use technology as well as the experience employees have of digital working. Key topic areas include: digital skills, digital well-being, digital leadership, digital workplace strategy, future of work and more.

  • "Elizabeth is an excellent public speaker and an acknowledged expert on wellness in the Digital Workplace who always delivers high quality content based on empirical research that audiences find both interesting and relevant to meeting the challenges they face with knowledge workers now having a much greater choice of where they work today and how they work digitally.

    Recently at one of our events Elizabeth she spoke to 30 IT community leaders from a variety of organisations across the NHS, not-for-profit, financial services, manufacturing and government sectors, and despite their diverse backgrounds, her work is based on the common denominator that we are all human and experience challenges working digitally that are similar in nature despite the different organisations we work for.

    Her talks also mix well at technology focused events where other speakers might be focused on what IT professionals are doing to deliver IT services to end users or what you may call "hard skills" whereas the duty of care to employees and helping them to work with technology may be seen as "soft skills", my attendees often give feedback to this effect that this all blends well together - the hard and the soft skills.

    Elizabeth brings credibility to your events and compelling subjects which makes is easier to attract attendees to whatever technology event you are hosting and is conscientious in following up questions and sharing resources after an event for attendees.

    I will always want Elizabeth at my events or as a consultant to my employer to improve either event attendee or employee experience."


  • As part of our Digital Strategy work at Historic England, we reached out to Elizabeth to get her support through her Digital Work Research services. She helped us understand the digital skills of our employees so we can make sure their needs are catered for in the new strategy.

    We used her Digital Workforce Skills Assessment to survey our people and get a holistic view of their confidence and knowledge in the digital tools we use to work together. We had a great level of responses and that's helped feed into our future plans to make sure we can make the most of the way we work together as an organisation.


    Jon Simons - Digital Product Manager, Historic England

  • “Elizabeth was able to share her expert knowledge on the Digital Workplace with the audience, bringing relevant topics to life and sharing ideas and approaches in a really engaging way. I would be happy to recommend Elizabeth both as a speaker and to anyone looking for ideas and support around digital workplace.”


    Claudia Schneider, Co-opted Board Member at the Institute for Internal Communication

  • “Seldom have I worked with anyone quite as capable, intelligent and enjoyable to be with as Elizabeth. She is highly skilled in her areas of knowledge. Utterly reliable, erudite and a terrific communicator. I cannot recommend Elizabeth more highly.”


    Paul Miller, CEO and Founder of Digital Workplace Group

  • “It is great working with Elizabeth, she has so much experience, is thoughtful and insightful. Mostly though, Elizabeth is good fun, can work at pace and has the ability to drive a project successfully forward and I am very happy to recommend her.”


    Kathy Valdes, Managing Director at Digital Unite

Insights

9 free courses to enable an AI-ready workforce

9 free courses to enable an AI-ready workforce

Recent research suggests that at least three-quarters of companies are already using AI or actively exploring it for future implementation (IBM, 2022). Yet, according to early findings from DWR's Workplace AI Readiness Check, around a third of employees (33%) are not...

AI literacy in the digital workplace: 6 in 10 workers lack skills

AI literacy in the digital workplace: 6 in 10 workers lack skills

When AI is both your newest colleague and the latest app you need to use in the digital workplace, what skills do you need to work with it confidently and competently? The good news is that the digital skills to work effectively with AI are really just an extension of...

Non-linear workdays and the digital wellbeing agenda

Non-linear workdays and the digital wellbeing agenda

I was fired up by a post from Sharon O'Dea this morning about the shift to non-linear workdays. She shared an article from the BBC that described them in this way: “Employees in this arrangement can do their jobs outside the traditional rigid nine-to-five block, often...